Privacy Policy

At Icy Kapow, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website or make a purchase from us.

We collect personal information when you provide it to us, such as when you make a purchase or contact us for support. We may also automatically collect certain information about your device, including your web browser, IP address, and cookies when you visit our website.

We use your personal information to provide and improve our products and services, communicate with you, and to comply with legal obligations. We may also use your personal information for marketing purposes with your consent or as permitted by law.

Our website uses cookies to enhance your browsing experience and to help us understand how our website is being used. Cookies are small data files that are stored on your device when you visit our website.

We use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your device until they expire or are deleted. We use cookies for the following purposes:

• To remember your preferences and settings
• To analyse how our website is being used and to improve its performance
• To provide you with personalised content and advertising
• To facilitate the login process for registered users

By using our website, you consent to our use of cookies in accordance with this policy. You can disable cookies by adjusting your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

We may also use third-party cookies from trusted partners to help us analyse how our website is being used and to provide you with personalised content and advertising. These third-party cookies may track your browsing behaviour across different websites and may collect personal information about you. You can opt-out of these cookies by adjusting your browser settings or by following the opt-out instructions provided by the third-party service.

We share your personal information with our service providers who help us operate our business and provide our products and services to you. We may also share your personal information with government authorities or as required by law.

If you are located in Europe or South Africa, you have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict our processing of your personal information, as well as the right to data portability.

We retain your personal information for as long as necessary to provide our products and services and to comply with legal obligations.

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or destruction.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at jp@icykapow.co.za or +27 79 850 6537.

By using our website or purchasing our products and services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.